EYATH
Customer service
What paperwork is needed
 
 
 
 

Anyone carrying on business activity which can be demonstrated with a certificate from the competent chamber of commerce can ask to join the business / industrial tariff. Applications must be submitted hard copy to EYATH’s offices (127 Egnatia St., 6th floor, tel. 2310 966 665). How to remain under this tariff: If the necessary paperwork isn’t updated – approved in the first quarter of every year, the special tariff will automatically cease to apply.



Large families (with 4 or more children) only pay 50% of their consumption in each 4-month period. Customers who are 80% disabled or more get a 50% discount on their bills. The conditions for joining the social tariff scheme and remaining in it are outlined below: You will need to submit a disability certificate from a Disability Certification Centre. The person joining the scheme must be the billpayer at that property or if a dependent, a certificate from the tax office must be submitted showing that he/she is a dependent of the billpayer at that property and in the first quarter of every year you will need to submit a family status certificate. It is essential to get the relevant paperwork renewed each year by the competent body in order to remain in the scheme.


Water used in the 25,000 or so communal taps in buildings within EYATH S.A.’s remit were charged a fixed rate of € 1.06/m3 throughout the entire 2007-2011 period, irrespective of consumption levels, plus the applicable sewerage charges each year calculated as a percentage of the cost of water.

Make sure that the billpayer is the actual user. Otherwise the accumulated debts are payable by the owners of the properties.
Under the EYATH Water Intake Regulation, if ownership of a property is transferred, the new owner must pay any previous debts for water bills for the property connected to the network, if the water supply to it has been turned off.


IF THE BILLPAYER’S DETAILS ARE INCORRECT OR INCOMPLETE EYATH MAY TURN THE WATER SUPPLY FOR THE PROPERTY OFF.

 

What is needed to supply water to a building or other structure?

The following documentation is needed for temporary connection to the water supply network:

  • A survey diagram
  • Two floor plans and a cross-section through the area where the water meters are to be installed
  • An attested copy of the building permit from the Planning Office marked ’for temporary water supply in line with Law 1512/1985’
  • A copy of the Articles of Association/partnership agreement in the case of a company
  • A water bill from the previous owners, and the user’s / billpayer’s Tax Reg. No. and tax office details.

The following documentation is needed for a final connection to the water supply network:

  • The water bill for the temporary connection
  • An attested copy of the building permit with the third inspection from the Planning Office marked ’for final water supply in line with Law 1512/1985’
  • A certificate from the sewerage department housed at 98 Tsimiski St.

The following paperwork is needed to transfer a water supply connection:

  • The deed of conveyance for the property (or parental grant deed) or an attested lease
  • ID Card, Tax Reg. No., Tax office details
  • The last water bill which was paid
  • A solemn declaration from the owner that he agrees to the change of name (or if the owner is not present in person, an authorisation which has been duly attested by a Citizens Service Centre).

The following paperwork is needed for temporary water supplies for business premises (e.g. yards):

  • Title deeds for the plot
  • A copy of the business’ operating permit

The following paperwork is needed to supply water for the first time to separate properties in a larger structure (apartment or office):

  • A certificate filled out by the contractor (builder) which is provided to the consumer, which he/she must submit along with the application to sign a water supply agreement
  • ID Card, Tax Reg. No. and tax office details

What do I need to connect my property to the sewerage network?

 

  1. An application for a certificate to be submitted by applicants to the Planning Office for a building permit (double-sided form) - Side1 - Side2.
    A survey diagram on a scale of 1:200 showing the street planning line and the building line as well as the roads surrounding the building block.
  2. a. An application for a permit to connect to the sewer.
    The permit and the permit survey diagram in photocopies should be attached.
    b. A solemn declaration regarding sewerage in the basement.

    If the central sewerage pipeline does not pass in front of the property you will also need:
  3. An application to extend the sewer pipe. The party concerned must make a contribution to the cost of extending the network.

    CONTACT NUMBERS:

FOR WATER SUPPLY and SEWERAGE ISSUES: 2310 966 600